Privacy Policy

Your privacy is critically important to us. At Cute Cutter, we have a few fundamental principles:

• We are thoughtful about the personal information we ask you to provide and the personal information that we collect about you through the operation of our services.
• We store personal information for only as long as we have a reason to keep it.
• We aim for full transparency on how we gather, use, and share your personal information.

Below is our Privacy Policy, which incorporates and clarifies these principles.

What This Policy Covers

This Privacy Policy applies to information that we collect about you when you use our websites, applications, and other products or services.

Throughout this Privacy Policy we’ll refer to our website, applications and other products and services collectively as “Services.”

Information We Collect

We only collect information about you if we have a reason to do so–for example, to provide our Services, to communicate with you, or to make our Services better.

We collect information in two ways: if and when you provide information to us and automatically through operating our Services. Let’s go over the information that we collect.

Information You Provide to Us

It’s probably no surprise that we collect information that you provide to us. The amount and type of information depends on the context and how we use the information. Here are some examples:

• Basic Account Information: We ask for basic information from you in order to set up your account. For example, we require individuals who sign up for a cutecutter.com account to provide an email address along with a name.
• Transaction and Billing Information: If you buy something from us – you will provide additional personal and payment information that is required to process the transaction and your payment, such as your name, credit card information, and contact information.
• Images: Depending on the Services you use, you may provide us with images. For example, if you use the Cute Cutter application we will store your images for you to access until you decide to delete them.
• Communications with Us: You may also provide us information when you respond to surveys, communicate with us about a support question, post a question about your project on our Facebook group, or sign up for a newsletter.

Information We Collect Automatically

We also collect some information automatically:

• Log Information: Like most online service providers, we collect information that web browsers, mobile devices, and servers typically make available, such as the browser type, IP address, unique device identifiers, language preference, referring site, the date and time of access, operating system, and mobile network information. We collect log information when you use our Services–for example, when you create or make changes to an image you have uploaded.
• Usage Information: We collect information about your usage of our Services. For example, whether you have used certain features of the web application. We also collect information about what happens when you use our Services (e.g., page views, information about your device, screen size, and mobile device manufacturer). We use this information to, for example, provide our Services to you, as well as get insights on how people use our Services, so we can make our Services better.
• Location Information: We may determine the approximate location of your device from your IP address. We collect and use this information to, for example, calculate how many people visit our Services from certain geographic regions.
• Information from Cookies & Other Technologies: A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. Cute Cutter uses cookies to keep you logged into the website and save your progress in the browser so that it will be available the next time you go to cutecutter.com. Cookies may also be used by third party services such as Google Analytics. Pixel tags (also called web beacons) are small blocks of code placed on websites and emails. Cute Cutter uses cookies and other technologies like pixel tags to help us identify and track visitors, usage, and access preferences for our Services, as well as track and understand email campaign effectiveness.
• Affiliate Program Participation: The Website may engage in affiliate marketing, which is done by embedding tracking links into the Website. If you click on a link for an affiliate partnership, a cookie will be placed on your browser to track any sales for purposes of commissions. Cute Cutter is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and links to Amazon.com. As part of this Amazon Associates program, the Website will post customized links, provided by Amazon, to track the referrals to their website. This program utilizes cookies to track visits for the purposes of assigning commission on these sales.

Purposes for Using Information

We use information about you as mentioned above and for the purposes listed below:

• To provide our Services–for example, to set up and maintain your account, store your saved projects, or to charge you for any of our paid Services;
• To further develop and improve our Services–for example, by adding new features that we think our users will enjoy;
• To monitor and analyze trends and better understand how users interact with our Services, which helps us improve our Services and make them easier to use;
• To measure, gauge, and improve the effectiveness of our advertising, and better understand user retention and attrition — for example, we may analyze how many individuals make a purchase after receiving a marketing message;
• To monitor and prevent any problems with our Services, protect the security of our Services, detect and prevent fraudulent transactions and other illegal activities, fight spam, and protect the rights and property of Cute Cutter and others, which may result in us declining a transaction or the use of our Services;
• To communicate with you, for example through an email, about offers and promotions offered by Cute Cutter and others we think will be of interest to you, solicit your feedback, or keep you up to date on Cute Cutter and our products; and
• To personalize your experience using our Services, provide content recommendations, target our marketing messages to groups of our users (for example, those who have a particular plan with us or have been our user for a certain length of time), and serve relevant advertisements.

How We Share Information

We do not sell our users’ private personal information.

We share information about you in the limited circumstances spelled out below and with appropriate safeguards on your privacy:

• Third Party Vendors: We may share information about you with third party vendors who need to know information about you in order to provide their services to us, or to provide their services to you or your site. This group includes vendors that help us provide our Services to you (like payment providers that process your credit and debit card information, email delivery services that help us stay in touch with you), those that help us understand and enhance our Services (like analytics providers).
• Legal Requests: We may disclose information about you in response to a subpoena, court order, or other governmental request.
• Business Transfers: In connection with any merger, sale of company assets, or acquisition of all or a portion of our business by another company, or in the unlikely event that Cute Cutter goes out of business or enters bankruptcy, user information would likely be one of the assets that is transferred or acquired by a third party. If any of these events were to happen, this Privacy Policy would continue to apply to your information and the party receiving your information may continue to use your information, but only consistent with this Privacy Policy.
• Aggregated or De-Identified Information: We may share information that has been aggregated or reasonably de-identified, so that the information could not reasonably be used to identify you. For instance, we may publish aggregate statistics about the use of our Services.

How Long We Keep Information

We generally discard information about you when we no longer need the information for the purposes for which we collect and use it — which are described in the section above on How and Why We Use Information — and we are not legally required to continue to keep it.

We store projects you create and images you upload so that you can access them later. When you delete a project, it will be deleted from our servers.

Security

While no online service is 100% secure, we work very hard to protect information about you against unauthorized access, use, alteration, or destruction, and take reasonable measures to do so, such as monitoring our Services for potential vulnerabilities and attacks.

Your Rights

Opt-out – You may opt-out of future email communications by following the unsubscribe links in our emails. You may also contact us at support@cutecutter.com to be removed from our mailing list.

Access – You may access the personal information we have about you by submitting a request to support@cutecutter.com.

Amend – You may contact us at support@cutecutter.com to amend or update your personal information.

Close your account – You may request that we close your account. To do so, please submit a request to support@cutecutter.com.

Forget – You may request that we erase or forget your personal data. To do so, please submit a request to support@cutecutter.com.

Please note that we may need to retain certain information for recordkeeping purposes, to complete transactions, or when required by law.

How to Reach Us

If you have a question about this Privacy Policy, or you would like to contact us about any of the rights mentioned in the Your Rights section above, please email support@cutecutter.com.

Analytics Services Provided by Others

We use third party analytics services such as Google Analytics to analyze and track usage and determine the popularity of certain content. These analytics providers may set tracking technologies (like cookies) to collect information about your use of our Services and across other websites and online services. These technologies allow these third parties to recognize your device to compile information about you or others who use your device. Please note this Privacy Policy only covers the collection of information by Cute Cutter and does not cover the collection of information by any third party analytics providers.

Privacy Policy Changes

Although most changes are likely to be minor, Cute Cutter may change its Privacy Policy from time to time. Cute Cutter encourages visitors to frequently check this page for any changes to its Privacy Policy. If we make changes, we will notify you by revising the change log below, and, in some cases, we may provide additional notice (such sending you a notification through email). Your further use of the Services after a change to our Privacy Policy will be subject to the updated policy.

Change log

• March 11, 2019: Initial Privacy Policy.